Warranty Policy
At BLAHST, we stand behind the quality and durability of our products. Every BLAHST machine undergoes rigorous testing before it leaves the factory, ensuring it’s built to withstand the elements and deliver top performance day in, day out
- All BLAHST Power Equipment comes standard with a factory 2 year warranty (1 year warranty for commercial use).
- All other BLAHST accessories and spare parts come with a 12 month warranty.
- BLAHST Swivel Pro Gun Kit comes standard with a 3 year warranty.
Warranty Coverage
This warranty covers defects in parts and materials from the date of the original purchase. Please note that this warranty is non-transferable and does not apply to products acquired second-hand.
What Our Warranty Covers:
- Parts and Materials: We guarantee that our products are free from defects in parts and materials for the warranty period from the date of purchase.
- Replacement or Refund: If your product is found to be defective within the warranty period, we will provide a replacement or refund, free of charge, provided the conditions below are met and original proof of purchase is presented.
- Replacement Warranty: Warranties on all replacement items follow the same warranty timeframe as the original purchase. Please note that warranties on fully refunded products will be voided.
Warranty Process
To ensure a smooth and efficient warranty process, please follow these steps:
- Proof of Purchase: Buyers must provide sufficient proof of purchase. This typically includes an order confirmation.
- Documenting the Issue: We require visible proof of the defect, such as photos or videos, and documentation of any troubleshooting steps taken.
- Inspection and Returns: In some cases, it may be necessary to return the defective item for quality inspection. Please ensure that the correct item is returned, as warranties on replacements are voided if the wrong item is sent back or if the defective item is not returned.
Need Help?
If you have any questions or need to make a warranty claim, our customer support team is here to help. Please contact us with your proof of purchase and details of the issue, and we’ll guide you through the next steps.